Anyone interested in C # Training?
Imperial College ICT Training has had a few enquiries about C# training recently. If you're interested in learning C#, or interested in delivering a C# course, please contact:...
View ArticleMaintenance work affecting the ICTPrintservice - July 12th
For anyone who uses the ICTPrintservice, please be aware that there will be maintnenace work taking place on Tuesday 12th July, which may lead to a couple of brief outages.This will be between 18:00...
View ArticlePower Outage at Clayponds
Users at Clayponds may be experiencing issues due to a power outage caused by work being carried out by EDF. ICT are doing everything they can to ensure services remain up and running as much as...
View ArticleCollege website is currently unavailable
Due to an application issue, the Imperial College web pages are currently unavailable. This is being worked on as a matter of high priority. Updates to follow... Permalink | Leave a comment »
View ArticleThe College website is now up and running
The issues with the Imperial College website have now been resolved and all web pages are back up and running. For more details on such incidents, please refer to our Service Status page:...
View ArticleFisher Hall without internet connection
ICT are aware of an issue affecting network connectivity in Fisher Hall, Evelyn Gardens. We are working to resolve this as soon as possible. In the meantime, some users will be without access to...
View ArticleIncident logged: 24 August: Windows XP machines not booting up after Trusteer...
Web notes: 5th September 12.00: There is an ongoing issue affecting users of Windows XP computers and Trusteer Rapport banking security software. Since Wednesday 31st August users appear to have been...
View ArticleIncident logged: 5th September: Email service running slowly
Tuesday 6th September 12.30: Technical issues are leading to the email service running very slowly for some customers. Although we are looking at various possible solutions, it is likely the issue...
View ArticleAndroid Wireless Instructions Now Available for Imperial
We now have a detailed set of instructions for setting up wireless on Android devices. Unfortunately, there are so many Android phones and tablets out there, we can't do instructions for every single...
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2011 ICT Survey Winners
Following the 2011 ICT Staff and Student Survey, six lucky members of the College won Amazon Kindles or iPod Shuffles in the prize draw. Kindles went to: George Spence-Jones Avinash Bajaj Kenji Okuse...
View ArticleImperial College ICT "Highly Commended" at the Green Gown Awards
Earlier this month, Imperial College ICT was Highly Commended twice at the prestigious "Green Gown" awards. One entry covered the "Continuous Optimisation of Plant and Services" whilst the other was...
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Name the new service and bag yourself £100 to spend at Amazon.co.uk
There's an exciting new project underway at Imperial College run by ICT, which will help many of the support departments to enhance our customer service to staff and students with a new Service...
View ArticleWidespread IT issues right now
Due to a networking issue, multiple services at Imperial are degraded, including Email, SharePoint and VoIP Telephones. The ICT Service Desk is currently without telephony services, stay tuned to...
View ArticleBogus Phone Calls From "Microsoft"
Many members of staff at Imperial have received telephone calls from people claiming to be from Microsoft. These are hoax calls and should be ignored. The caller usually asks the victim to run a few...
View ArticleCan't log on to Self-Service?
We're aware there are difficulties logging on to some of our self-service sites at the moment. Apologies if you're affected, but we're working on getting this fixed as soon as possible. ICT Service...
View ArticleCan't log on to Student Rooms Online?
There are difficulties for some students logging on to the Student Rooms Online service at the moment. We are aware of how critical this is to you at this time of year and are endeavouring to resolve...
View ArticleRegistering at Ethos Sports Centre
If you're planning on registering for membership to the Ethos sports centre this afternoon, we have just sent an engineer over to fix some of the computers. Unfortunately there have been a few...
View ArticleTurnitin Unavailable
Dear All Unfortunately the anti-plagiarism service Turnitin is currently unavailable. The supplier is aware of this and are doing their utmost to get it back online again, knowing full well how many...
View ArticlePassword Resets
ICT is currently experiencing problems with one of its system that is used to reset passwords. As a result, the Service Desk are unable to reset any passwords at present. We are looking into this as...
View ArticleEmail Running Slowly
We are aware of a significant issue affecting a large number of people, where email is running very slowly. This is being dealt with as an urgent matter. Our engineers will be closely monitoring the...
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